Frequently Asked Questions
Q. How do I know if I’m the right person to own a Pigtails & Crewcuts franchise?
A. If you enjoy working with people, especially children, and have a burning desire to be part of a rapidly expanding $55-billion industry, then Pigtails & Crewcuts may be the right choice for you. While a background in business is helpful, we do not require experience specific to the hair-care industry. We are seeking franchise owners who want their success to reflect their efforts and who will represent our brand in a positive, professional, customer focused fashion.
Q. What makes this opportunity extraordinary?
A. The overall hair care industry in the U.S. is estimated to exceed $55 billion with approximately $5 billion spent in the children’s segment. Pigtails & Crewcuts is one of the few salon concepts to expand aggressively on a national level. There are many locally owned and a couple of chains of children’s salons on the market right now, but none provide the scope of services, breadth of experience and family-friendly atmosphere available at Pigtails & Crewcuts.
Q. What kind of support should I expect?
A. We want your Pigtails & Crewcuts to be a success. To this end, we provide initial training in our own offices and provide hands on support to help you:
- Find a suitable location for your salon
- Negotiate your lease
- Set up your salon’s design and layout
- Train your employees upon opening
- Get the latest equipment at the best prices
- Select approved retail products for your salon
- Develop and implement a full marketing plan
To provide ongoing support, we hold regular meetings to educate franchisees on the latest operational and marketing techniques and make routine visits to your salon. Of course we are always available via email, phone or fax.
Q. What does it cost to open a Pigtails & Crewcuts salon?
A. You should expect to invest approximately $150,000 per location ($70,000 – $100,000 less than some competitors) to open a Pigtails & Crewcuts franchise. Franchise owners typically finance up to 80% of this amount. For more specific details please see our Investment Estimate Page. Once you open, you will pay an ongoing Royalty fee of 5% of sales.
Q. Can I open multiple units?
A. Subject to an adequate level of business management experience and availability of investment capital we encourage our franchisees to own more than one unit. In fact, we offer substantial discounts of initial franchise fees for multi-unit operators.
Q. What locations are available?
A. We are currently seeking qualified franchisees in all areas of the U.S. with the exception of certain states in which we are not registered. Please contact us to see if we have locations available in your desired area.
Q. Do I need to run the salon myself?
A. For single store operators, we expect the franchise owner to be involved in the day to day operation of the salon. Multi-store owners will need to build a team of qualified trained store managers to effectively represent the Pigtails & Crewcuts brand.
Q. Who is behind Pigtails & Crewcuts?
A. Pigtails & Crewcuts is owned and managed by Bucky Cook and Wade Brannon. Bucky and Wade each have more than 20 years of experience in the successful building of retail store concepts, including the widely known Heavenly Ham, a specialty food chain. As the President and Senior Vice President of the Heavenly Ham system, Bucky and Wade grew that system from a single store to over 230 locations. During their tenure, Heavenly Ham was ranked #1 in its category by Entrepreneur Magazine for 10+ years.
Bucky and Wade discovered Pigtails & Crewcuts in Atlanta, and purchased the concept. They work personally with franchise owners and remain excited about the potential for growth of a new category in the hair care industry, the low cost of entry, simplicity of the business model and the opportunity to develop Pigtails & Crewcuts into the leading children’s hair care brand in the United States.
Q. I’m interested! What are the next steps?
A. To begin, we ask that you complete our Request for Consideration form.
You can also call us toll-free at 877-752-6800. We can tell you more about this opportunity and mail you an information packet.
On approval of your application, we will send you a current copy of our Franchise Disclosure Document (FDD) and you will be invited to attend a Discovery Day at our Atlanta, GA offices.
