We are committed to not only providing our customers with excellence in customer service, but going beyond your expectations. We want to provide every customer with a remarkable experience.

We are proud to share that we have been recognized by national publications and local outlets as well.

Here are some of the Awards that we have received:

1. Voted TOP 10 Best places to have a birthday party by Parents Magazine 2010
2. Voted Best Children’s Hair Salon by CBS Atlanta 2011  http://atlanta.cbslocal.com/top-lists/best-places-for-haircuts-for-kids-in-atlanta/
3. Voted Best Children’s Hair Salon by Parents Connect 2010  http://www.parentsconnect.com/parents-picks/atlanta-ga-usa/best-haircut
4. We were voted Best of the Big A in 2009 by our customers who voted online and given the award by the Atlanta Journal Constitution.

Thank you for continuing to vote for us with your online votes, telling your friends about us and your presence. The best compliment a member of our Pigtails & Crewcuts West Cobb family can give us is to tell a friend. We appreciate you!

Customers Reviews:

I think this is a fantastic place for kids haircuts. Clean, fun, bright and cheery. You know the stylists and they know you. My kids love going there and I love it because it’s totally stress free. My only dilemma is that I can never get out of there w/o a new bow! They are all so cute!”

My daughter loved it. Everyone is welcoming, pleasant and the place is so clean, bright and cheery (is that a word?) – Great haircut, great atmosphere and we got a coupon for a free meal at CFA to boot! Absolutely recommend!”

My daughter has never enjoyed getting her haircut- until now! Pigtails and Crewcuts is a 3-year-old’s dream! Great staff, cute decor, and lots of girly toys. The Treasure Box was the cherry on top- my daughter spent longer picking her prize than getting her haircut!”

“Fantatic hair cut, great customer service, they always remember you and your little when you come in. Clean, bright, happy place. It’s an activity for us and we always look forward to the hunt in the treasure chest! My daughter got a free nail polish on her birthday!”

We often request feedback from customers after their visit. These were the replies for customer that were in our store the week of 1/23/12 to 1/28/12. We have copied and pasted w/o alteration.

“Our visit on Saturday was great, as always. Ms. Swan did an excellent job cutting my sons hair! I would definitely give Pigtails and Crewcuts a 10/10″ Tonya D.

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Were you welcomed warmly upon arrival?
Yes, this was our second visit and everyone was very friendly.

Did the stylist consult with you before and after the haircut?
Yes, and we were pleased with the results.

Did she introduce herself and do you remember her name?
Rose

Was she engaging and friendly?
She was friendly but not overly so. She may have just been concentrating…charlie was a wiggleworm so it couldn’t have been easy to do a great job, which she did!

Most of all, did you love the haircut?
Yes, he looks so handsome, and all of our church family swooned over his haircut the next day. we will certainly be back!

Jaime Tommasello

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Thank you!! We love Pigtails & Crewcuts!!  We’ve tried others and have ALWAYS come back to your salon!! Thank you! Blair Linn

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Our Response:

Ms. Durham:

We did love our haircuts!  The only name we remember is Rose because she always cuts Jack’s hair.  We were welcomed friendly.  We usually have Kiesha and Jen but they were not there the day we came.  We love your shop.  It is an awesome place for kids cuts!

Thank you for what you do.

Milli Dunkin

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My son always enjoy’s getting his hair cut by Mrs. Gwen and Mrs. Keisha, they are the most wonderful and pleasant ladies there.  We love seeing them when we walk in the door.  They get a 10 for everything.  Thank you so much!

Jennifer Pedro

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Great place!  All the ladies are great!

I love the call ahead – our son has special needs, so it’s nice not to have to wait when we get there.

Debbie Carson

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Hello Nancy

Rose was the last hair dresser we had for Liam at your West Cobb facility.  As always your staff was and is very professional and they all do a great job.  My son is 4 and knows exactally where “His hair cut place” is.

Thanks for the great service and have a blessed day.  Jason R Jones

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Yes, we loved our experience. I believe her name was Gwen but I can’t remember. We used her before and she is my favorite. She remembers Oliva’s name. We are pleased with the haircut.

Thanks,
Jennifer

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Gwynn – she was our stylist. We were welcomed warmly. Gwynn was so great with our wiggle worm 2 year old, and she gave him a great cut. It was a great experience. She made sure she knew what we wanted and delivered. She was very warm and friendly! GREAT experience!

Sent from my iPhone

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Gwynn – she was our stylist. We were welcomed warmly. Gwynn was so great with our wiggle worm 2 year old, and she gave him a great cut. It was a great experience. She made sure she knew what we wanted and delivered. She was very warm and friendly! GREAT experiece

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We are very thankful and appreciative for Rose.  She is amazing and always does a Great job!!!  Very personable and defnintely understands children!!!

Stacey

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I am always very happy and pleased at the service at your store. My son Evan is always happy to get a haircut from any of the ladies in the store as we have been serviced  from many of them. Evan’s haircut is always done correctly because they do make sure that they listen to my directions every time. As you can see, we keep coming back.

 

Sincerely,

Karla Wilson

(Evans mom)

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Were you welcomed warmly upon arrival?  YES

Did the stylist consult with you before and after the haircut?   YES

Did she introduce herself and do you remember her name? YES – don’t remember names (had 2 stylists for 2 kid haircuts)

Was she engaging and friendly? YES

Most of all, did you love the haircut? YES – both kids like their haircut

 

We were very satisfied.  My 2 year old son loved the experience – I was worried about how he would do but he liked it so much he didn’t want to leave.

 

Alana Long

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We love pigtails and crewcuts!  We have been going there since my son was 5 months old (he was born with a TON of long hair) and now he is 4!  We are always welcomed and everyone always remembers us.  That makes you feel good . Keisha cut his hair the last time we were in and did a great job.  His hair looks adorable.  The other girls even come over and talk to both of my kids while he’s getting his hair cut.  My 2 year old little girl hasn’t had her 1st haircut yet, but she loves to come and watch her brother.

Keish is a sweetheart and we love her.  She is in high demand over there.  She’s so gentle and sweet and always makes us feel right at home.  Everyone else there is great too!  We haven’t ever had a bad experience.

Thanks!!

Crystal Massingill

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We did like the haircut we rec’d. We were greeted at the door but I’m afraid I don’t remember the stylist. That’s not her fault though, she did introduce herself and we very nice.

 

Thanks,

 

Chris Kader

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Nancy,

I just purchased bows on my last visit, but every time I’ve brought the kids in for haircuts, I have been pleased with the service we’ve received. Everyone is friendly and the stylists always listen to me and cut the kids’ hair as I want. I have not yet been disappointed. My only complaint is the cost of the haircuts, but I usually pay anyway.

hope this helps,

Jennie Jones

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I do remember, mollie, Ben and Lizzie got their haircuts, and as usual, it was a great experience. Not only did the kids look better, but Mary played to her hearts content, making MY life easier.

I am just SO glad you guys are here!

Kit Robertson

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Our experience was very pleasant. We were greeted warmly and treated kindly on our visit. Keisha was our stylist and she did a nice job. I brought my daughter in for a trim; she has long straight hair. She was engaging and friendly and easy to carry on casual conversation with. She was very nice. After the haircut, I  did ask her to even up the back of my daughter’s hair as it was unevenly cut.  She was able to do so with no problem and after the second time in the chair my daughter’s hair was fine and looked good. We enjoy your facility and will continue to come as needed.

 

Thank you,

Kelly

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