Our family salon schedules appointments. We ask that you arrive before your scheduled time. Late arrivals may be rescheduled. Taking late arrivals would push back all appointment times. Our stylists do their best to perform haircuts in the allotted time, however, sometimes we do run a little behind. If you are unable to make your appointment, please cancel so another family can receive services. Our app offers easy booking and canceling. We appreciate all our customers and thank you for your understanding.